Perception is the process of giving meaning to information you learn through your five senses. An example of this would be, when my mom sent me into my room to clean it, I could tell she wasn't very happy with the outcome. Her tight mouth and frown on her forehead indicated she thought I could have done a better job. She also drew pictures in the dust on my furniture and thought the room smelled like dirty socks.
It seems that my mom's opinion of what a clean room looks like and my idea is not the same. If my mom had only told me what her expectations for a clean room were this would not have happened.
http://www.flatworldknowledge.com/pub/business-communication-success/70095#web-70095
Saturday, March 5, 2011
Sender, Receiver, Feedback
Brett Farve was a quarterback in the NFL. He was known to be a great quarterback, but he was also known for throwing quite a few interceptions. To be a good quarterback, you also need good receivers. If you don't communicate well with your wide receiver, the quarterback, who is the sender of the ball, will not complete the pass to him.
For example, the quarterback tells the other team members what play is being called. Everyone knows where they need to be to make the play successful. However, if the other team can read the play, by watching the quarterback's facial expressions and hand motions, the quarterback may call an audible for a different play. If the receiver is confused and doesn't follow the new play, the defense may have an opportunity to intercept the ball and run it back for a touchdown for their team.
In the NFL, plays are being made based on hand motions, yelling, both verbal and non-verbal communications. Since each play happens so quickly, everyone must pay attention to the feedback being given.
For example, the quarterback tells the other team members what play is being called. Everyone knows where they need to be to make the play successful. However, if the other team can read the play, by watching the quarterback's facial expressions and hand motions, the quarterback may call an audible for a different play. If the receiver is confused and doesn't follow the new play, the defense may have an opportunity to intercept the ball and run it back for a touchdown for their team.
In the NFL, plays are being made based on hand motions, yelling, both verbal and non-verbal communications. Since each play happens so quickly, everyone must pay attention to the feedback being given.
Channel, External Noise, Internal Noise
Channels are how messages are transmitted from one to another, using our senses. The channel is touch when you touch someones hand when you give them a high five. The channel is sight when you wink at your girlfried. The channel is taste when you eat a piece of pizza. The channel is hearing when you hear the policeman blow his whistle. The channel is smell when you smell the landfill as you drive by it.
Internal noise is inside the listener. Examples can be hunger, poor comprehension, financial problems and boredom. External noise is outside the listener, such as loud music, thunderstorm, dogs barking, etc. Sometimes you can control these two noises, and sometimes you cannot. For example, if you are hungry you can eat. However, you can't turn off a thunderstorm.
Recently, I applied to go on a summer, short-term mission's trip to Turkey, with my church youth group. Until I was interviewed and chosen to go, all I could think about was making this team. I was afraid that I wouldn't be chosen, because I was worried that others would be more qualified to go and there was a limited number of positions. Constantly thinking about Turkey, spending time with my friends on this trip and worrying I wouldn't be able to go, are examples of internal noise that I experienced.
An example of external noise is all of the barking that goes on inside my house. I have three little ankle-biters that live with my family and they are always barking. Threats to clip their vocal chords are ignored, since they have no idea what I'm saying.
Internal noise is inside the listener. Examples can be hunger, poor comprehension, financial problems and boredom. External noise is outside the listener, such as loud music, thunderstorm, dogs barking, etc. Sometimes you can control these two noises, and sometimes you cannot. For example, if you are hungry you can eat. However, you can't turn off a thunderstorm.
Recently, I applied to go on a summer, short-term mission's trip to Turkey, with my church youth group. Until I was interviewed and chosen to go, all I could think about was making this team. I was afraid that I wouldn't be chosen, because I was worried that others would be more qualified to go and there was a limited number of positions. Constantly thinking about Turkey, spending time with my friends on this trip and worrying I wouldn't be able to go, are examples of internal noise that I experienced.
An example of external noise is all of the barking that goes on inside my house. I have three little ankle-biters that live with my family and they are always barking. Threats to clip their vocal chords are ignored, since they have no idea what I'm saying.
Friday, March 4, 2011
Encode and Decode
Encode is thinking about what your gonna say before you say it. When you are thinking about what to say to someone that is encoding. Decode is how you understand and receive the message. When you hear something somebody has said and you think about it that is decoding.
Communication, verbal and non-verbal language
Giving directions to someone or telling people how to do something. A way to send messages to people writing a letter, a text, phone call, or facial expressions. Verbal language includes writing a letter, talking, texting. Verbal uses words instead of gestures. Non-verbal language includes gestures, body language, facial expressions. Communication is never ending and on-going.
My personal experience in communication was I said good morning to my mom in the morning and waved goodbye to her as I left for school.
My personal experience in communication was I said good morning to my mom in the morning and waved goodbye to her as I left for school.
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