Perception is the process of giving meaning to information you learn through your five senses. An example of this would be, when my mom sent me into my room to clean it, I could tell she wasn't very happy with the outcome. Her tight mouth and frown on her forehead indicated she thought I could have done a better job. She also drew pictures in the dust on my furniture and thought the room smelled like dirty socks.
It seems that my mom's opinion of what a clean room looks like and my idea is not the same. If my mom had only told me what her expectations for a clean room were this would not have happened.
http://www.flatworldknowledge.com/pub/business-communication-success/70095#web-70095
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